Order Issues

• Can I amend or cancel my order?

  We're really quick at processing your order, so we can't make any changes once you've placed it. This includes changing items in the order, the delivery option, delivery address, or payment method.

• I'm missing an item from my order, what do I do?

  We’re sorry there’s an item missing from your order. Here are a few things you can check:  1. Check your emails for an order update If an item became unavailable or out of stock after you placed your order, we’ll let you know by email. You’ll see an ‘Out-of-stock items in your order’ email in y...

• Something's wrong with my item, what should I do?

  If your item arrived damaged, please return it as soon as possible. Simply contact us and choose ‘Faulty/Broken’ as your return reason.