Payment, Promos & Gift Vouchers

  • Can you tell me more about LUNESCAPE Gift Vouchers?

    Things to know: All our gift vouchers are electronic. Gift vouchers can be used in the same browsing country and currency they were bought in. Gift vouchers can’t be purchased using Buy Now, Pay Later methods or gift vouchers. Gift vouchers expire within 5 years of the date of receipt. How do I ...
  • How can I pay for my order?

    Which payment methods do you accept? You’ll find all the ways you can pay for your order with LUNESCAPE listed below. Want to find out more about one of them? The ‘Visit’ button underneath each payment method will take you straight to the payment provider’s website. Please note: Some payment m...
  • How do your promo codes work?

    We often run exclusive sales and special promotions on our website, so keep checking out the offers on our home page! Sometimes, we offer something special on our social media pages, so give us a follow on TikTok, Facebook and Instagram. We may also send out discount codes in our newsletters.
  • My payment was declined, what should I do?

    1. Place your order again If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined. 2. Make the relevant checks To help ensure your order is not declined when placing a new order we suggest checking t...