How do your promo codes work?

Getting a promo code

  • We’re always running sales and special promotions on our website, so keep checking out the offers on our home page!
  • Sometimes, we offer something special on our social media pages, so give us a follow on TikTok, Facebook and Instagram. We may also send out discount codes in our newsletters.
  • Additionally, our discount codes can be sent to individuals and may be locked to those accounts only, as explained in the Ts&Cs.

Using a promo code

  • You need to enter the code exactly as it was given to you and without any spaces. Type or copy and paste the code into the 'Promo code' box:
  • Once you've entered the code, click on 'Apply Code' and it will add the code to your order. You’ll then see the promo value, and the total of your order will change to reflect the code.
  • You can only use one promo code per order, that includes any codes offering free delivery.
  • Please note: you can’t apply a code to an order after it’s placed, so make sure to do it at checkout!

Promo code Ts&Cs

  • All our promo codes have specific terms and conditions you have to meet to be able to apply them to your order - you can view them for each code separately.
  • Please note: if you place an order using such a promo code and then return an item that makes your order no longer meet the conditions of this code, the amount you're refunded may be adjusted or no refund may be given.

Promo code not working?

We're sorry your promotion or coupon code isn't working. Please check the following:

  • Make sure you entered the code in the Promotions field during checkout.
  • Double-check that the code was entered exactly as provided, without any extra spaces or typos.
  • Promotional codes are often available for a limited time, limited audience, or specific offer. Some codes are personalized for birthdays, loyalty rewards, or qualifying purchases and may not apply to all customers.
  • Some promotions are valid only on eligible products or collections and cannot be combined with other offers.
  • If the promotion has expired or the eligibility requirements are no longer met, the code will not be accepted.

If you've confirmed the above and your code still isn't working, please contact our Customer Care team. We'll be happy to help.

Aug 5, 2026

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