At LUNESCAPE, we only stock genuine and authentic items, bought directly from the brands we offer, or their authorized representatives. We don't buy or sell fakes, so you can be sure the item you've received is genuine, even if it arrives in non-branded packaging.
Currently, all clothing, accessories and jewellery goes into a plain bag. For footwear, we re-use the box if it’s in good condition. If the box isn’t re-usable, we’ll then re-box it into a plain brown box.
However, if you're not entirely happy with your item, you're welcome to return it to us for a refund. Click here to find out more about our Returns Policy.
LUNESCAPE is an authorized retailer of each brand we carry. Our items are delivered in their original retail packaging and sent inside of a shipping box.
Products include all original paperwork, authenticity documentation packaging, tags, dust bags and retail boxes that the designer sends with the product.
Please note that not all products come with these items, in some cases, they are not provided to retail outlets by the designer. LUNESCAPE exclusively carries merchandise that is new, authentic and purchased from the designer. We do not sell factory seconds, rejects or items with strike-thru tags.
Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects. Products subject to distressing as part of the styling are also subject to increased chance of defect and do tend to wear out faster than usual.
Some rare and limited edition items in our collection might be considered as 'factory deadstock' which are brand-new items that have been cleared to make room for new inventory, are no longer being directly offered by the designer, or current-season items which have been produced but not widely distributed.
Our product offering is expertly curated from the best luxury fashion houses around the world. We have scoured the globe to discover rare, hard-to-find, and one-of-a-kind merchandise to offer to you. Our luxury and couture items are sourced, via our supplier, directly from the brands and we guarantee the authenticity of all items in our store.