How do I subscribe to LUNESCAPE Notifications?
You’ll need to have an account with us to be able to subscribe to our regular updates.
If you already have an account, here’s how to make sure you’re getting all of our news through email or text:
- Log in to ‘My Account’ and select ‘Contact Preferences’.
- Tick the options you’re interested in and then use the ‘Confirm preferences’ button.
If you ever change your mind, just untick the options you no longer want to see and use the ‘Confirm preferences’ button again. Alternatively, you can click the ‘Unsubscribe’ button in one of our marketing emails.
Please note, once you unsubscribe, it can take up to 7 days for the change to take effect.
Why am I not receiving updates from LUNESCAPE?
If you’ve subscribed to our updates in the ‘Contact Preferences’ tab in your account and are still not getting any emails from us, here’s what you can do:
- Check your junk mail. Your email software may be marking our emails as junk mail. To stop this from happening, please add our email address to your email address book.
- Check your email address. Make sure you typed in the correct email address when you signed up with us. Just sign in to your account (if you can remember which email address you used) to check this.
If after this you're still having trouble, contact our Customer Care team with as much info about the issue as possible – we’ll be happy to help.